Adult Social Care Early Intervention Prevention Service

Single Point of Access – Pathfinder

The Pathfinder team can provide more information on the full range of services listed below, and can also assist in signposting and referrals. They can be contacted on 01244 329777 or

Links to the services available:

Lunch Clubs/Day Care and Social Groups
Supporting Independent Living
Support for Community Groups, Charities and Social Enterprises
Community Development
Mental Health
Learning Disability and Autism
Sensory Impairment
People with Dementia and Their Carers
Falls Prevention
Supported Hospital Discharge
Physical Disability – Support at Home

Lunch Clubs/Day Care and Social Groups

Several organisations are in place to provide a range of social group programmes and supportive interventions across numerous locations identified by the Council to reduce social isolation amongst people aged 65+. These group activities will be delivered in accessible premises and each will run for a minimum of 3 hours. They will include food and free or significantly subsidised transport where necessary. They will provide services that encourage and support older people to access mainstream services and/or activities using existing community assets within their local area.

Age UK Cheshire - 0333 366 0027

Anderton Place, Sandbach Drive,Northwich CW9 8SQ

  • Tuesday and Thursday

OPEL Chester, Kingswood, Kingsway, Chester CH2 2FF

  • Tuesday and Thursday

OPEL Ellesmere Port, Hollymere, New Grosvenor Road, Ellesmere Port CH65 2HH

  • Wednesday

Little Neston Lunch Club, Little Neston Methodist Church Hall, Mellock Lane, Little Neston CH64 4BN - Contact 07917 638817

  • 12.00-2.00pm - Tuesdays

Hartford Mobile Lunch Club

  • Lunchtime - Monday, £12 per head

The following will begin in 2018 with locations to be confirmed:

  • Wednesday Mobile Lunch Club (1 session) to commence in April to June 2018
  • Friday Mobile Lunch Club (1 session) to commence in July to September 2018
  • Sunday Mobile Lunch Club (1 session) to commence in July to September 2018
  • Volunteer Lead OPEL group (1 session) to commence in January to March 2018

Rural Community Services -

P.O.Box 161, Whitchurch. SY13 9BG

OPAL Clubs with lunch, offering friendship, a range of social activities and entertainment for older people who are lonely/socially isolated.          

These are held at:

  • Frodsham – Tuesday
  • Helsby – Thursday
  • Kelsall – Monday
  • Malpas – Tuesday and Thursday
  • Tarporley – Friday
  • Tattenhall – Tuesday

Methodist Housing Association - 0151 357 3873

Mayfields Naylor Crescent, Overpool, Ellesmere Port CH66 1TP

  • Ellesmere Port - Monday and Thursday: Our Lady’s Church Hall, Enfield Road, Ellesmere Port
  • Neston - Tuesday: Neston Methodist Church, Park Street, Neston CH64 3RB

Lache Community Trust - 01244 877721

Hawthorn House, Hawthorn Road, Chester CH4 8HX

One club every Monday at 9:30am.

Hoole Community Centre - 01244 342741

Westminster Road, Hoole, Chester CH2 3AU

One club every Wednesday at 10.00am

Here & Now Chester - 01244 379651 / mobile 07933449001

14 The Parade Enterprise Centre, Blacon, Chester CH1 5HN

A social group for over 55s  which offers varied activities crafts information sessions and a chance to dine together at lunch. 

  • Monday 10.30am-11.30am  Exercise /wellbeing  with Kathy £2.50 Enterprise Centre Blacon
  • Tuesday Egerton  Pub Saughall 10.00-2.00pm (social group)
  • Wednesday Deva Point Extra Care scheme Blacon 11.00am-2.00pm (social group)
  • Thursday White Rooms  Blacon 10.00am-2.00pm (social group)


Supporting Independent Living

Snow Angels are developing and rolling out various schemes that are volunteer led services that offer a range of emotional, social and practical support to improve older and vulnerable people’s quality of life and support them to live independently. These will include befriending schemes that provide emotional and social support through regular contact by way of telephone or visiting services; buddying schemes to support access to mainstream activities and social opportunities; practical support that provides low level assistance with household tasks, shopping, gardening and help with letters or forms.

DIAL West Cheshire will continue to develop an assisted shopping service that will ideally operate across Cheshire West and Chester.

Snowangels - 07881 510304

Greenbank Community Hub, Cheshire CW8 1JQ

DIAL West Cheshire - 01244 312626

Shopmobility Service, Kaleyards Car Park, off Frodsham Street, Chester CH1 3JH

Assisted Shopping: Ability Angels is an assisted shopping service whereby friendly, trained volunteers are available to accompany disabled or older people who would like help to do their own shopping.


Support for Community Groups, Charities and Social Enterprises

Chester Voluntary Action (CVA), Ellesmere Port and Neston Association of Voluntary and Community Organisations (EPNAVCO) and Cheshire and Warrington Social Enterprise Partnership (CWSEP) work collaboratively to deliver support across the Borough to community groups, charities and social enterprises.

They now operate under a single brand, Cheshire West Community Works, with its own website. They will continue to deliver and develop a consistent and uniform offer; provide a single referral mechanism; make best use of existing skills, knowledge and experience; be innovative and use technology to effectively reach hard to reach areas.

CVA and EPNAVCO operate the only quality accredited volunteer centres in the Borough and already operate a single website,, to match volunteers with volunteering opportunities. The service will also establish a single telephone number to access support with volunteering.

Chester Voluntary Action (CVA) - 01244 401272

The Bluecoat, Chester CH1 4EE

Covering Chester and Northwich areas.

Cheshire West Social Enterprise Partnership (CWSEP) - 0333 577 5370

Sension House, Denton Drive, Cheshire CW9 7LU

Specialising in supporting social enterprises.

Ellesmere Port & Neston Association of Voluntary & Community Organisations (EPNAVCO) - 0151 370 2960

108-112 Whitby Road, Ellesmere Port CH65 OAB

Covering Ellesmere Port and Winsford areas.


Community Development

The community development support will be targeted at the communities in the Borough with the most significant health inequalities, particularly in Chester, Ellesmere Port and Winsford. One community development worker will be based in each of the following locations Chester, Ellesmere Port and Winsford.

Asset based community development involves identifying and harnessing the strengths, interests, passions and skills of individuals, services and groups in the community so people are empowered to build networks of support that enhance health and wellbeing and community resilience. Working with groups and residents on community issues that are important to them and helping people to build skills and confidence so they can have a collective voice and take community action. If you know of residents or groups who want to take community action, have a collective voice and want to make a difference to their local area, please contact us. Or if you just want to find out more information about what we do get in touch.  

Cheshire West Communities Together (CWCT)  - 07881 345031

Georgina Clarke -

Queens House Annexe, Queens Road, Chester CH1 3BQ


Mental Health

Chapter and Mid-Cheshire MIND deliver services to help improve mental wellbeing, reduce social isolation and increase social interaction.  This is delivered through 1-2-1 support and social groups, which includes drop-in facilities.

Individuals can access support which helps them work on personal goals, including:

  • improving resilience, confidence and self-esteem;
  • accessing training courses to help the individual work on goals;
  • developing social skills and making new friends at drop-in sessions or community based activities;
  • finding new ways to fill spare time by attending groups such as arts and crafts, book club and going on trips;
  • being supported to make new friends;
  • being supported to access other organisations and groups that the individual is interested in;
  • working with physical health and public health services to across the community to accessing smoking cessation sessions, weight loss, regular health checks and screening initiatives.

This service aims to provide support to help people avoid escalating through the health and social care system and into crisis situations.

Making Space provide an employment support package supporting individuals to access volunteering opportunities, work based placements and onto full employment. Making Space will continue to engage with local employers in all sectors with the aim of increasing the employment opportunities for people with mental health needs; and increase and support educational/vocational opportunities where appropriate.

Mid-Cheshire Mind - 01606 863305

1a Dene Drive, Winsford CW7 1AX

Open for individuals to drop in during the following days & times

  • Monday 10.00 - 17.00
  • Tuesday 13.00 - 18.30
  • Wednesday 10.00 - 17.00
  • Thursday 15.30 - 21.00
  • Friday 10.00 - 16.00

Weekly activities include;

Womens Development Group - Wednesday 10.30 - 12.30pm

Mens development Group - Thursday 14.00 - 16.00

Computing and one to one learning.

Various trips and outings undertaken throughout the year.

Making Space Head Office - 01925 571680

Lyne House, 46 Allen Street, Warrington WA2 7JB

Chapter - 01244 344409

Stanlaw Abbey, Dover Drive, Ellesmere Port CH65 9BF


Learning Disability and Autism

SEE Communications are delivering a service that reduces social isolation, raises self-esteem, increases confidence and improves social interaction amongst adults with learning disabilities and associated mental health conditions. This will be achieved by linking people with social activities within their areas of interest in their local community. DIAL West Cheshire are delivering an in-house supported volunteer programme aimed at users with a learning disability profile.

CarersTrust4All will focus on supporting people with Asperger’s and reducing their social isolation, providing them with social interaction and developing their communication skills. The sessions will be structured using exercises and role-play.

SEE Communications CIC

People’s Choice Group Project


13 North Drive, Northwich CW9 3JF

Ali 07746 422 282 - Chester & Ellesmere Port area

Jackie 07596 322 854 - Northwich & Winsford area

Drop in last Tuesday of every month from 1pm to 2pm at the Wesley Church on St John Street in Chester. Similar sessions to start soon in Ellesmere Port, Northwich and Winsford.

Also sessions in Chester/ Ellesmere Port/ Northwich/ Winsford - rating and reviewing local places, recording podcasts for our Disability Focus radio show, researching for our health and wellbeing newsletter.

Carers Trust 4All - 0333 323 1990

Overton House, Congleton CW12 1JY

Asperger’s support groups, delivered in the following locations:

  • Quaker Meeting House, Union Walk, Frodsham Street, Chester CH1 3LF

          Thursday at 19.00pm

  • The Woodpecker, London Road, Northwich CW9 8EG

          Thursday at 19.00pm

  • Trinity Church, Whitby Road, Ellesmere Port CH65 0AT

          Tuesday at 19.00pm

DIAL West Cheshire - 01244 345655

Dial House, Hamilton Place, Chester CH1 2BH

In-house supported volunteer programme aimed at users with a learning disability profile.


Sensory Impairment

Vision Support provide a community service to people with sight loss in their own community, to reduce isolation and support individuals to remain in their own homes. The service includes delivery of and information on specialist equipment. Assisting with sorting/reading mail and making appointments. Introduction and referral to peer group support, including ‘Living with Sight Loss’ courses run in partnership with Cheshire Vision Impairment Consortium. Assistance with tasks such as occasional supported shopping trips.

Vision Support - 01244 381515

Units 1 & 2, The Ropeworks, Whipchord Lane, Chester CH1 4DZ

Resource Centres.

  • Halton - 01928 582946
  • Bluecoat Vision Centre - 01244 341885
  • Wrexham - 01978 318813

Mobile Information Unit Schedules -  Click here for the  Vision Support Mobile Unit schedules which cover the Cheshire, Halton, Wrexham and Flintshire areas 3 days per week.

Please Note: Although every attempt is made to keep to the advertised schedule, it can be subject to last minute changes. To avoid disappointment it is advisable to telephone 01244 381515 (Mon – Fri 10.00am – 2.30pm).

Social Groups and Activities - Social activities and clubs include: walking, ten pin bowling, gardening, arts and crafts, brailling, and general activities groups. For groups that are currently available click here


  • Lighting
  • Talking Watches & Clocks
  • Wraparound anti-glare glasses
  • The Pen Friend Device
  • Calendars and diaries
  • Talking kitchen scales, timers and talking bathroom scales

The staff at all centres are happy to demonstrate any equipment and are fully trained to offer advice and information on all services available locally and nationally.

To achieve the delivery of a truly Integrated Sensory Service, Deafness Support Network will develop its successful Enhanced Support Worker and Technical Equipment Service, providing Sensory Support Workers, working with D/deaf and D/deafblind adults in Cheshire West and Chester to deliver bespoke support designed to meet the needs of each individual, identifying appropriate intervention, provide and advice on technical equipment, and work with individuals on a 1:1 basis to determine the most appropriate equipment for the individual’s needs at home and in social situations.

Deafness Support Network - 01244 371372

Chester Deaf Centre, South View Road, Chester CH1 4JG


People with Dementia and Their Carers

Alzheimer’s Society are delivering a specialist post-diagnostic dementia advice service for people with dementia and their carers, delivered by expert Dementia Advisors (DA) and trained volunteers from the point of diagnosis.

The Dementia Adviser Service listens to the needs of the person with dementia and their carers and then offers tailored information and advice to enable them to make decisions about their future. Support can be offered to someone worried about their own memory or that of a family member and can be provided face to face either at home or in the community or via the telephone, information can also then be emailed if preferred. The Dementia Adviser can act as a navigator to local professionals and services such as, social groups and to help with managing money. The service then provides ongoing support as agreed with the service user. Benefit can also be achieved by onward referral to the Society’s other services such as Side by Side or Dementia Cafes; please contact us if interested.

As part of the offering it will also deliver 3 Living Well with dementia Courses (LWwd). These courses help equip people with dementia in Cheshire West & Chester with the skills and knowledge to help them live the life they want in the community. The sessions provide a confidential and friendly environment for learning from the experience of others and for the giving and receiving of peer support.

The seven programme sessions cover:

  • ‘Life after diagnosis – what does Living Well with dementia mean to me’;
  • ‘Living Well - managing dementia in my daily life’;
  • ‘Keeping the balance – managing my health’;
  • ‘Keeping the balance - managing my feelings’;
  • ‘Keeping the balance - my support, communication and relationships’;
  • ‘Myself, my support, my future planning’;
  • ‘Information, support and signposting’ – each attendee can also invite a person of choice to this last session.

For further information on any of the above please contact the Alzheimer’s Society;

Alzheimer’s Society - 0300 369 0570

Email -


Falls Prevention

This activity is being jointly delivered by Age UK Cheshire and Healthbox. Healthbox are delivering a range of strength and balance classes in Sheltered Housing complexes across Cheshire West and Chester and deliver falls prevention training in Care Homes across Cheshire West.

Age UK Cheshire have recruited a Falls Prevention Support Officer who will visit clients aged 65+ who have experienced a fall or at risk of a fall. These visits will be timely, offer an assessment and advice on safety issues within the property, signpost to a range of services to support people on discharge and help client’s access free falls classes run by Healthbox.

Age UK Cheshire - 01606 881660

314 Chester Road, Hartford CW8 1BE

Falls Prevention Support Service.

Health Box - 0151 355 0205

Stanney Mill Lane, Cheshire Oaks CH2 4NE

Strength and Balancing classes delivered:

  • Anderton Place, Sandbach Drive, Kingsmead, Northwich CW9 8SQ

          Wednesday 10.00am

  • Kingswood, Kingsway, Chester CH2 2LJ

          Friday 12.15pm

  • Hollymere, New Grosvenor Road, Ellesmere Port CH65 2HH

          Monday 10.00am

  • Deva Point, Blacon Point Road, Blacon, Chester CH1 5LD

         Tuesday 13.30pm

  • Hazelmere, Hambleton Way, Winsford CW7 1QH

          Tuesday 13.30pm



This service consists of a range of regular semi-formal and informal (but structured) interventions between clients and various professionals working in the Neuromuscular Centre (NMC) staff team, including physiotherapists, support manager, other therapists and also with other clients in our community who have relevant, similar lived experience to share.

In addition to these regular structured checkpoint conversations, NMC will offer residents of the Borough of Cheshire West and Chester a wide range of positive tools and opportunities.

The Neuromuscular Centre - 01606 860911

Winsford, Cheshire CW7 4EH

NMC offer structured activity clubs e.g. craft and woodwork clubs.They also offer a professional design and print service.



Supported Hospital Discharge

The Red Cross are providing supported hospital discharge for people from the Countess of Chester Hospital, plus follow up support for up to 4 weeks to check the individual is safe and well.

The Red Cross - 01244 362861

114 Chester Road, Ellesmere Port CH65 6SG



Physical Disability – Support at Home

Vale Royal Disability Service (VRDS) are delivering an holistic information, advice and support service covering the full range of statutory and non-statutory services and support including equipment and daily living aids, home adaptations, mobility equipment and vehicles, technology and telecare, health and social care services, income maximisation and benefit entitlement, NHS benefits, accessible leisure activities, holidays and transport, Blue Badges, Changing Places and Radar Keys, grants, and local and national support groups, networks and organisations.

A full time Hospital Discharge Community Support Worker is employed to provide information, advice and practical, emotional and social support to patients and their families both before and after discharge from hospital. After discharge support will be provided through home visits where necessary.

Vale Royal Disability Service - 01606 888400

4 Hartford Business Centre, Chester Road, Hartford, Northwich CW8 2AB

The service is accessible by telephone, one to one by appointment, by email or through VRDS’s website. The telephone service will operate from 9am to 1pm on Monday to Friday.

Also offering:

  •   provision of a cyber café with IT Support. This service can help people gain the basic skills required for either re-training, accessing online courses, assistance with online form filling such as benefits and blue badge applications;
  •   a range of pre-loved small aids and equipment available at very low prices;
  •   two Shopmobility sites; one in Northwich and one in Winsford;
  •   a monthly disability newsletter which is sent to disabled people, family, friends and carers and also health and social care professionals;
  •   various volunteering opportunities.

For the latest newsletter please click here