Community Agents

Are you looking for free, confidential information and advice on local services? Not sure who to turn to? Do you live in rural Cheshire?

We can help, just contact one of our Community Agents and they can help you with the following:

  • Provide face to face information and support
  • Put you in direct contact with appropriate agencies
  • Primarily support older people but also anyone who may benefit
  • Help you make informed choices

You can call Cheshire Community Action for more information on 01244 400222.

Alternatively, contact us via our contact form. All information will be received in the strictest confidence.


Community Agents
This service is part delivered under contract for Cheshire East Council.

The Project

Community Agents provide free, confidential information, advice and assistance about local services for people across targetted areas of Cheshire who are vulnerable or in need of support. Community Agents need volunteers to be a part of the team, to:

  • Provide face to face information and support
  • Primarily support older people but also anyone who may benefit
  • Help you make informed choices
  • Put people in direct contact with appropriate agencies

What Community Agents do

Examples of the type of support which Agents provide include:

Housing Issues: providing information about home adaptations, repairs and improvements, having smoke alarms fitted, home security issues. We also work with people who may need to move house and assistance dealing with the local authority.

Completing Forms: this includes help applying for benefits, or any other forms or paperwork which people may be struggling with. We also help people to learn how to use computers and gain access to the internet.

Health, care and transport needs: such as finding and utilising health, care and support services, advice and support for carers, arranging home help and assisting with transport issues. 

Money matters: including consumer advice and how to reduce domestic fuel bills. Agents offer support and advice on tax, benefits, pensions, debts and savings, and checking how new government guidelines affect individuals and their families. 

Local information: Agents provide information about leisure and social activities which take place in local communities, and support people to get involved.